Terms of Service

These Terms of Service govern your use of IweApps, the booking platform available at iweapps.com (the “Service”). By creating an account, or by using the Service in any way, you agree to these terms. If you do not agree, do not use the Service.

If you accept these terms on behalf of a company or other organisation, you confirm that you have the authority to bind it, and “you” means that organisation.

Our Privacy Policy explains how we handle information and forms part of this agreement.

IweApps is in active development and is currently offered as an early-access product. That has practical consequences you should weigh before you rely on it:

• Features may change substantially, or be removed, without a long notice period.
• We do not offer a guaranteed uptime level, and interruptions should be expected.
• The Service is provided free of charge for now. There are no paid plans and no billing.

You must be at least 18 years old to create an account. You need a valid email address and a password of between 8 and 128 characters.

You are responsible for keeping your password confidential and for everything that happens under your account. Tell us at support@iweapps.com as soon as you suspect unauthorised access. We may suspend an account while we investigate a credible security concern.

Give us accurate information and keep it current. Do not share one account between several people — invite them to your workspace instead, so that each person has their own credentials and the right permissions.

A workspace represents one business. When you create one you choose a URL for your public booking page. URLs use lowercase letters, numbers, and hyphens only, must be unique across the Service, and are allocated first come, first served. Some words are reserved for platform use — “admin” and “book” among them — and cannot be claimed.

You also choose a business type when you create a workspace. It determines which features your dashboard shows and, once set, it is fixed for that workspace.

We may reclaim or rename a URL that impersonates someone else, infringes a trade mark, is used to mislead, or is registered in bulk without genuine use. Where we can, we will contact you first.

Everything you put into the Service — your business details, service catalogue, prices, team structure, and the bookings your customers make — remains yours. We claim no ownership of it.

You grant us the limited licence we need to operate the Service: to host, store, back up, reproduce, and display your content so that your dashboard works and your booking page is visible to the customers you want to reach. This licence exists only to run the Service for you, and it ends when you delete the content or close your account, subject to the retention periods in the Privacy Policy.

You are responsible for the accuracy and legality of what you publish, including your service descriptions and the prices you advertise.

This is the most important section for any business using IweApps, so it is stated plainly.

• The booking is between you and your customer. We are not a party to it. We do not supply the service being booked, and we make no promises to your customers about it on your behalf.
• You set and honour your own policies. Cancellations, no-shows, deposits, refunds, rescheduling, and complaints are yours to define and to handle. Publish them clearly to your customers.
• You control your customers’ personal data. You decide what you collect and why. You must have your own privacy notice, a lawful basis for collecting the data, and a way for your customers to exercise their rights. We process that data only on your instructions.
• You meet the rules of your own industry. Licensing, health and safety, hygiene, consumer protection, tax, and any sector-specific regulation that applies to your business remain your responsibility.

IweApps does not process payments. It does not take card details, hold funds, or move money between you and your customers. Any payment for a booking is arranged directly between you and your customer, by whatever method you choose, and any dispute about it is between the two of you. If we introduce paid plans or payment features, we will publish updated terms and give you notice before they apply to you.

You agree not to use IweApps to:

• break any law, or offer goods or services that are illegal where you or your customers are located;
• impersonate another business or person, or misrepresent your affiliation with anyone;
• defraud your customers, advertise services you cannot deliver, or publish prices you do not intend to honour;
• upload malware, or attempt to gain access to another workspace, account, or any part of our systems you are not authorised to reach;
• probe or test the security of the Service without our written permission, or circumvent rate limits, authentication, or permission checks;
• scrape, crawl, or bulk-extract data from the Service, or place unreasonable load on our infrastructure;
• copy, decompile, or reverse engineer the Service, or resell access to it as your own product;
• publish content that is harassing, hateful, or sexually exploitative.

A workspace owner controls who is invited and what each role may do. You are responsible for the people you invite and for keeping their permissions appropriate — including removing access promptly when someone leaves. Anyone you invite must also follow these terms.

We aim to keep IweApps available and working well, but we do not guarantee that it will be uninterrupted or error-free. We may modify, suspend, or discontinue any part of the Service. If we plan to discontinue the Service entirely, or make a change that would materially reduce its core functionality for you, we will give you reasonable notice and a way to export your data. Support is offered on a best-effort basis by email at support@iweapps.com.

The Service itself — the software, design, interface, documentation, name, and logo — belongs to us and is protected by intellectual property law. These terms grant you a limited, non-exclusive, non-transferable right to use the Service while this agreement is in force. They transfer no ownership. You may not use our name or branding to suggest that we endorse your business without our written permission. Feedback you send us may be used freely to improve the Service, without obligation to you.

You may stop using the Service and close your account at any time by contacting support@iweapps.com.

We may suspend or terminate your access if you materially breach these terms, if your use creates a legal risk or a security risk to others, or if we are required to do so by law. Where the circumstances allow, we will warn you and give you a chance to put things right.

When an account closes, your public booking page stops working and your data is handled according to the retention periods in the Privacy Policy. Export anything you want to keep before you close your account. Sections that by their nature should survive — those covering your content licence, intellectual property, disclaimers, liability, indemnity, and governing law — continue to apply afterwards.

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements, that it will be available uninterrupted or secure, that defects will be corrected, or that your data will never be lost. Nothing in these terms excludes any liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud.

To the fullest extent permitted by law, neither we nor our suppliers will be liable for any indirect, incidental, special, consequential, or punitive damages, nor for any loss of profits, revenue, goodwill, bookings, or data, arising out of or connected with your use of the Service, even if we have been advised that such loss is possible. Our total aggregate liability arising out of or relating to this agreement will not exceed the greater of the total amount you paid us for the Service in the twelve months before the claim arose, or fifty thousand Naira (₦50,000). Because the Service is currently free of charge, you should assume this cap is the latter figure.

You agree to indemnify and hold us harmless from any claim, demand, loss, or expense — including reasonable legal fees — brought by a third party and arising from your content, your use of the Service, your breach of these terms, your dealings with your own customers, or your failure to meet an obligation you owe them under consumer or data protection law.

We may update these terms as the Service develops. The date at the top always shows the current version. For material changes we will give notice by email or in the dashboard before they take effect. If you continue using IweApps after that, you accept the updated terms. If you do not accept them, stop using the Service and close your account.

These terms and any dispute arising out of them are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law rules. The courts of Nigeria have exclusive jurisdiction, although we may seek injunctive relief in any court with proper jurisdiction to protect our intellectual property. Before starting formal proceedings, please contact us at legal@iweapps.com so we can try to resolve the matter directly.

These terms, together with the Privacy Policy, are the entire agreement between us about the Service. If any provision is found unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not transfer your rights under this agreement without our consent; we may transfer ours in connection with a merger, acquisition, or sale of assets. Nothing here creates a partnership, joint venture, agency, or employment relationship between us.

Questions about these terms can go to legal@iweapps.com. For support, write to support@iweapps.com.

IweApps · iweapps.com